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If you have symptoms of a cold or flu and have recently travelled or been in contact with anyone who has travelled to mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia , Macau or certain areas of Europe. DO NOT COME INTO THE SURGERY Isolate yourself and contact NHS 111 in the first instance for further advice, and let them know where you have returned from. You can also find information on the Public health website which is updated regularly or NHS website.

In line with the new General Data Protection Regulation, please find attached the Data Protection Privacy Notice for Patients, and leaflet explaining how we use your information:

Privacy Notice

How We Use Your Data Leaflet



diary_appointmentThe surgeries are by appointments only and are available throughout the day between the following times:

  • Pikes Lane Health Centre from 09:00 – 19:00 Monday and Thursday, 09:00 -18:00 Tuesday and Friday and 09:00 – 13:00 on Wednesday. Extended hours are offered on Saturday from 10:00 -12:00.
  • Branch Surgery  from 08:00 – 19:00 Monday and Thursday, 08:00 – 18:30 Tuesday and Friday and 08:00 – 13:00 on Wednesday.  OUR BRANCH SITE IS TEMPORARILY CLOSED

Appointments can be made in person or by phoning the surgery. Consultations are usually at ten minutes intervals. Please make one appointment for each person wishing to been seen.

Urgent cases are triaged on the day by a GP with a telephone consultation. If the GP agrees that you do need to be seen on the day, they will offer you an appointment at the end of their clinic.

If your condition is non-urgent, you can expect to see a GP within two working days, though you may have a wait longer if you want to see a particular GP.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website